Logica Research Privacy Policy

This privacy policy (“Policy”) is posted by Logica Research, Inc. (“we,” “us,” “our,” or “Logica Research”), and governs the use of logicaresearch.com and logicaresearchsurvey.com, including all webpages and surveys hosted under those domain names (the “Site”), as well as research services (the “Services”) provided by Logica Research to our clients (“you,” “your,” or “Client”).

We’ve developed this Privacy Policy to describe (1) how we collect, use, transfer, and store information of individuals who visit the Site or participate in research (“you,” “your,” or “Respondent”); (2) your choices regarding your information; and (3) how we ensure your privacy.

THIS POLICY FORMS A BINDING AGREEMENT BETWEEN YOU AND LOGICA RESEARCH. CONTINUED USE OF THE SITE AND THE SERVICES CONSTITUTES YOUR FREELY GIVEN, SPECIFIC, AND INFORMED CONSENT AND AGREEMENT TO THE COLLECTION AND USE OF YOUR PERSONAL INFORMATION AS DESCRIBED IN THIS POLICY.

Effective Date: August 1, 2018

Collection of Personal Information

As used in this Policy, “personal information” means any information relating to an individual that can be used to identify that individual either on its own or in combination with other readily available data.

Browsing Information

When you visit the Site, we collect certain information that your browser sends to every website you visit, such as your IP address, browser type and language, access times, and referring website addresses. We use this information to understand and analyze trends, to administer the site, to learn about user behavior on the site, to improve our Services, and to gather demographic information about our user base as a whole.

Information You Actively Submit on the Site

In order to engage with us beyond simply surfing the Site (inquiring about our Services, for example, subscribing to the Logica Research Report, or filling out the “Contact Us” form), you may be required to provide information such as your name, email address, phone number, and company affiliation.

Information Collected in Connection with Surveys

We also collect data through online surveys, phone, or in-person interviews and other survey and research methods. We may collect demographic information such as income, profession, and gender, and you may have the option to answer open-ended questions and provide us with any information you choose.

WHEN TAKING A SURVEY, YOU SHOULD ONLY PROVIDE RESPONSES TO QUESTIONS YOU ARE COMFORTABLE ANSWERING.

We also use technology platforms for administering surveys where servers automatically recognize a Respondent’s domain name and IP addresses. No personal information about a Respondent is revealed to us in this process. We may also gather anonymous “traffic data” that does not personally identify a Respondent, but that may be helpful for improving the Services.

Information We Receive from Third Parties

We may also receive information, including personal information, from third parties who have previously collected such information from you. For example, we may receive personal information from Clients in order to request your participation in surveys. We do not receive or use such information unless we believe you have given your permission to such third parties to share it with us.

Business Information

We may collect employee contact names, addresses, phone numbers, and email addresses of our business partners, including suppliers and vendors, for the administration of our business relationships with Clients. If you feel that your personal information is being collected inappropriately, please contact us as provided in the “Your Choices” section below.

How We Use Your Information

How We Use Respondent Information

We report information gathered through surveys to our Clients. Except in the limited circumstances described in the “Sharing with Other Third Parties” section below, Logica Research does not disclose a Respondent’s personal information to any Clients or third parties other than the Client who commissioned the survey.

We may also use information gathered through surveys to contact you about opportunities to participate in future research. We do not use information of Respondents for marketing purposes.

How We Use Client Information

If you provide us with your name and contact information, we will use this information to answer your requests, to communicate with you regarding the Services, and to inform you about new products and services, unless and until you opt out of marketing information.

We also use your information to operate, evaluate and improve our business, including by developing new products and services, enhancing and improving the existing Services, managing our communications, and analyzing our products.

When you receive newsletters or promotional emails from Logica Research, we may use web beacons, customized links, or similar technologies to determine whether the email has been opened and which links you click in order to provide you with more focused communications.

Sharing with Other Third Parties

Aside from the sharing discussed above, we may also share information associated with your name as follows:

  • with your consent
  • with third-party service providers, subject to confidentiality agreements
  • as required by law
  • to protect you, our business, or third parties from harm
  • in a reorganization or sale of our assets, subject to the acquirer accepting the commitments made in this Policy and in compliance with applicable law

Additionally, we may share aggregated usage statistics that cannot be used to identify you individually.

Cookies

We may also use the standard “cookies” feature of major browser applications, which allows us to store a small piece of data on your computer about your interaction with our website. Logica Research does not set any personal information in cookies, nor do we employ any data capture mechanisms on our website other than cookies. You can choose whether to accept cookies by changing the settings on your browser.

Cookies help us learn which areas of our website are useful and which areas need improvement. You can choose whether to accept cookies by changing the settings on your browser. However, if you choose to disable this function, your experience at our website may be diminished and some features may not work as they were intended.

Do Not Track Signals

Some browsers have a “do not track” feature that lets you tell websites you do not want to have your online activities tracked. Because there is no commonly accepted response for “do not track” signals initiated by browsers, we do not presently respond to them.

Third-Party Links

The Site may contain links to external websites, and areas where you can provide information to third parties. These are provided for your convenience only. We do not have control over the content or privacy and privacy practices of such third parties. We encourage you to review the privacy policies of such third parties before providing them with personal information.

Information Accuracy & Retention

We make efforts to ensure that personal information we receive or maintain is accurate and complete, but we rely on the accuracy of the information provided directly to us. In general, we keep personal information as long as we need it to provide our Clients the Services they have requested. However, we reserve the right to retain personal information for any period required by law, or to comply with our legal obligations, resolve disputes, and enforce our agreements.

Protection of Personal Information

Logica Research uses reasonable security measures to prevent loss, misuse, and alteration of information under our control. However, we cannot guarantee the security of information on or transmitted via mail or over the Internet. We rely on various security procedures and systems to ensure the secure storage and transmission of data, including encryption and authentication technology, to effect secure transmission and storage of personal information.

If we learn of a security breach, we may attempt to notify you electronically so that you can take appropriate protective steps, by posting a notice on the Site, and/or by sending an email to you at an email address you have previously provided to us.

Your Choices Regarding Your Information

You can choose whether your personal information is disclosed to a third party or used for a purpose that is materially different from the purpose(s) for which it was originally collected. To exercise your right to make such choices, please contact us at privacy@koskiresearch.com or at the address below.

Attn: Lilah Koski, CEO
Logica Research, Inc.
7 Joost Avenue, Suite 301
San Francisco, CA 94131

You also have the right to access, correct, amend, or request deletion of the personal information we hold about you by contacting us at the addresses provided above, except where the burden or expense of providing such access would be disproportionate to the risks to your privacy, or where the rights of third parties would be violated. To protect your privacy and security, Logica Research may also take reasonable steps to verify your identity before making corrections to or deleting your information. We will respond to your request for access to modify or delete your information within a reasonable timeframe.

In certain cases, deleting or limiting the use and disclosure of your personal information may impact the functionality or prevent the use of the Site or the Services.

Individuals in the EU

If you are visiting our website or taking a survey online and are in a country other than the country in which our servers are located, your communications with us will result in the transfer of information across international boundaries. By communicating electronically with us, you consent to such cross-border transfers.

We will not process any personal information of individuals in the European Union (“EU”) collected by us or received from a third party unless we have a legal basis for doing so as prescribed by the General Data Protection Regulation.

We may process personal information of EU individuals with their consent, as necessary to comply with our legal obligations, to protect their vital interests or the vital interests of another person, or for the purposes of pursuing our legitimate business interests, except where such interests are overridden by the individual’s interests or fundamental rights and freedoms.

When transferring the personal information of EU data subjects out of the EU, we also enter into data protection agreements that comply with EU privacy laws and regulations, as appropriate. When we share the personal information of individuals in the EU with third-party service providers and/or sub-processors, we will:

  • transfer such data only for limited and specified purposes
  • ascertain that the sub-processor is obligated to provide at least the same level of privacy protection as is required by GDPR
  • take reasonable and appropriate steps to ensure that the sub-processor effectively processes the personal information transferred in a manner consistent with the organization’s obligations under GDPR
  • require the sub-processor to notify Logica Research if it makes a determination that it can no longer meet its obligation to provide the same level of protection as is required by GDPR
  • upon notice, take reasonable and appropriate steps to stop and remediate unauthorized processing

Aside from the dispute resolution mechanisms discussed below, individuals in the EU also have the right lodge a complaint with the relevant EU supervisory authority.

Children

Our surveys are not intended for children under 13 years of age, and we do not knowingly collect personal information from children under 13. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at the address provided above.

Your California Privacy Rights

California’s “Shine the Light” law, Civil Code section 1798.83, requires certain businesses to respond to requests from California customers asking about the disclosure of personal information to third parties for the third parties’ direct marketing purposes.

If you are a California resident and wish to obtain information about our compliance with this law, please contact us as set forth in the “Your Choices” section above. Requests must include “California Privacy Rights Request” in the first line of the description and include your name, street address, city, state, and ZIP code. Please note that we are not required to respond to requests made by means other than the e-mail address or mailing address provided herein.

Dispute Resolution

All disputes arising under this Policy shall be governed by and interpreted in accordance with the laws of California, without regard to principles of conflict of laws. The parties to this Policy will submit all disputes arising under this agreement to arbitration in San Francisco, California, before a single arbitrator of the American Arbitration Association (“AAA”).

The arbitrator shall be selected by application of the rules of the AAA, or by mutual agreement of the parties, except that such arbitrator shall be an attorney admitted to practice law in California. No party to this Policy will challenge the jurisdiction or venue provisions as provided in this section. Nothing contained herein shall prevent the party from obtaining an injunction.

Any arbitration or court trial related to any claim under this Policy, whether before a judge or jury or pursuant to judicial reference, will take place on an individual basis, without resort to any form of class or representative action. (“Class Action Waiver”).THIS CLASS ACTION WAIVER PRECLUDES ANY PARTY FROM PARTICIPATING IN OR BEING REPRESENTED IN ANY CLASS OR REPRESENTATIVE ACTION REGARDING A CLAIM UNDER THIS POLICY.

Changes to Privacy Policy

We reserve the right to modify this Policy at any time. If we decide to change our Policy, we will prominently post those changes here and any other place we deem appropriate, so you are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

If we make any material changes, we will notify you either by way of an email or by a notice on the Site. We will use information in accordance with the Policy as it was in effect at the time information was collected.

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